Last Updated: August 26, 2025
At BlueOcean IT, we value our customers and strive to provide high-quality IT services. This Refund Policy explains the terms under which refunds may be issued for our services and plans.
Since our services are digital and subscription-based, refunds are generally not provided once a plan has been activated or services have been delivered.
However, exceptions may apply if:
Services were not delivered as described.
A technical issue on our end prevented access to the purchased plan.
You were mistakenly charged more than once.
Customers may cancel their subscription at any time by contacting us.
Cancellations will take effect at the end of the current billing cycle.
No partial refunds will be issued for unused portions of a subscription.
If a free trial or promotional offer is provided, you may cancel before the trial period ends to avoid charges.
Refunds will not be issued for charges incurred after the trial unless covered under Section 1.
For custom IT consulting or project-based work, payments are generally non-refundable once the project has started.
If work has not yet begun, a partial refund may be considered, minus any administrative or setup costs.
To request a refund (if eligible), please contact us with your order details:
📧 Email: contactus@blueocean.it.com
đź“ž Phone: +1 (517) 292-0525
đź“Ť Address: 212 N 2nd Street, Ste 100, Richmond, KY 40475, United States
All refund requests will be reviewed within 7–10 business days.
We may update this Refund Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
